If you're one of the many customers who had credits on their Mindbody account pre lockdown, as you will already be aware, this credit has been moved to our new Glofox booking system, and is available to use on any Flying Fantastic service or product. You just need to drop us a line to use it against any purchase you would like to make.
Any outstanding 'pre lockdown' credit will be valid until the end of 2020, after which the credit will expire. We have been open for 4 months post lockdown, and working hard to deliver our regular classes constantly throughout this time. We have tried to accomodate each and every request with regards outstanding credit, but as of January 2021, any pre lockdown credit will no longer be able to be used against any of our classes or services.
The additional validity that we gave to 'pre-lockdown credit' is already a month longer than any validity on credit purchased pre March 18th 2020, and we have done everything we can to accommodate every individual request between March and December 2020. So if you do have any carried over credit you'd like to use - please let us know before the end of December 2020.