The rumours are true, we've a new booking app that will hopefully make your aerial booking life that much easier, and simpler. The links are at the bottom of this page, but pleas don't just scroll to the bottom - like with all new technology, take a little time to read the manual and read up on the below before jumping in.
Please note: In these COVID times, we're still running the 4 week class blocks. So if you're booking on the app, or on our website, click on the calendar and scroll forward to:
26th October for Union Street classes
29th October for Wimbledon classes
12th October for Peckham classes
Your payment covers four classes, on the same day of the week, at the same time every week - for four weeks. Please note, due to class bubble limitations, cancellations are not permitted, and it is not possible to substitute others in your place if you are unable to attend any sessions.
Once you've downloaded the app, it should be pretty straight forward. If you had an account with us before, just click 'FORGOT PASSWORD', and you'll get a link to set up a new password, and get stuck in.
The only details that have been migrated across are your name, your email address, and your phone number. Your previous purchase history, any billing details that were stored and other Mindbody information has not been moved across, so you'll need to enter card details again in order to make a purchase.
Billing is processed via Stripe which is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry - so your details are in safe hands!
If you're looking to book some classes and you had credit on your account pre-lockdown that you'd like to use on one of our class blocks, please drop us a line and we can get this sorted for you. Unfortunately the new booking system is not set up to process this automatically, so we're having to work through this issue manually.
Please note, we are aware that many of the popular classes will sell out in a flash, so rather than you miss out (and if funds allow) please purchase the class pack, book yourself in, and then drop us a line to firstname.lastname@example.org - We'll make sure the funds make their way back to you.
It's possible to book classes directly through our website, but if you're after the smoothest experience, we'd recommend downloading and getting yourself set up on our new app. Onvce you're logged in, you'll be able to manage all your bookings and memberships and see all the classes and courses that we have available.
You can download our app from the App store, or Google Play and get yourself booked in with just a couple of clicks.