Join the team - Operations Manager (part time)

Flying Fantastic is hiring! We are looking for someone with first class organisation and top drawer communication skills to work as a key part of a small core team. This part-time role is based between our Union Street and Peckham studios and involves occasional travel to other sites. 

You will be responsible for managing all Flying Fantastic’s logistics and operations across both adult and youth programmes. Ensuring the smooth running of the company, and working towards operational efficiency across the board. You will be responsible for managing the trainers, as well as organising and coordinating group events, specialist workshops and courses. 

You will be highly personable, ruthlessly efficient and super well organised. You will have experience working with spreadsheets and be adept at managing booking systems. A key facet of the role is managing our Mindbody booking system (previous experience preferred but not essential). You will coordinate the weekly class timetable, spotting opportunities, and weaknesses in the schedule, and then amending and adjusting accordingly.

As part of a customer facing small team, excellent communication skills are important. Managing the diverse team of trainers and coordinating activities requires organisation, forward planning and thinking out of the box.

As part of a small team, your role will not be exclusively operations based. You will also occasionally be required to manage the studios from the front desk, respond to customer enquiries, deal with customers face to face, demonstrating excellent customer service, as well as generally getting stuck into the daily running of the company - whatever that may involve from day to day - no two days are ever the same!

You must be able to take initiative, work autonomously, effectively prioritise tasks and demonstrate excellent attention to detail. 

A good knowledge and interest in circus arts and London’s culture and leisure sectors is preferred, but not essential.